Consent Policy

1. Introduction

At AccountingSA, we value your privacy and are committed to obtaining your consent in a clear, specific, and transparent manner. This Consent Policy explains how we obtain, record, and manage your consent regarding the collection, use, and processing of your personal information.

2. Types of Consent

We may seek your consent in various ways, including:

• Express Consent: Where you actively agree to the collection and processing of your personal information through a clear affirmative action, such as checking a box, signing a form, or clicking "I agree".
• Implied Consent: Where your consent may be reasonably inferred from your actions or inactions, such as providing information in response to a clear request.
• Informed Consent: Where you are provided with all necessary information to make an informed decision about consenting to the collection and processing of your personal information.

3. How We Obtain Your Consent

We obtain your consent through various methods, including:

• Online forms on our website
• Paper forms during in-person meetings
• Email communications
• Telephone conversations (with appropriate record-keeping)
• Cookie consent banners on our website

In all cases, we ensure that consent is:

• Freely given
• Specific to the purpose
• Informed and transparent
• Given through a clear affirmative action
• Easy to withdraw

4. What We Seek Consent For

We may seek your consent for various purposes, including but not limited to:

• Processing your personal information for providing accounting and tax services
• Communicating with you about our services, updates, and promotions
• Sharing your information with third parties when necessary for service delivery
• Using cookies and similar technologies on our website
• Storing your information for future reference and communication

5. Records of Consent

We maintain records of the consent you provide, including:

• What you consented to
• When and how you provided consent
• The exact version of the privacy policy/terms that were in effect at the time

These records are maintained securely and in accordance with our data retention policies.

6. Withdrawing Consent

You have the right to withdraw your consent at any time. To withdraw consent:

• Send an email to [email protected] with "Consent Withdrawal" in the subject line
• Call us at +27 21 327 6581
• Write to us at our physical address: 128 Prosperity Avenue, Cape Town, 8001, South Africa

Upon receiving your request to withdraw consent, we will process it promptly and notify you when it has been completed. Please note that withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

7. Consent and Minors

We do not knowingly collect or process personal information from individuals under the age of 18 without parental/guardian consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately.

8. Updates to This Policy

We may update this Consent Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through appropriate channels and may seek renewed consent where necessary.

9. Contact Us

If you have any questions about this Consent Policy or our consent practices, please contact us:

• By email: [email protected]
• By phone: +27 21 327 6581
• By mail: 128 Prosperity Avenue, Cape Town, 8001, South Africa